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2

Way over priced. About 35% MORE than the dealer. Plus they added a $200 diagnostic cost if I did not do the work with them. Said it was in the paperwork I signed when I left the car but they did not even mention it when I dropped the car off. Very deceptive. They quoted me a price to replace the timing belt on my Honda Pilot. They quoted $2300! The dealer quoted $1600. I'm going to the dealer in the future to get the exact required parts and service at 35% less!

Dean, thank you for sharing your feedback about your experience at EAS Tire & Auto. While we may appear more expensive compared to dealerships at times, it's important to note that we offer a range of benefits that provide added value. For instance, we have a complimentary rewards program that allows you to earn rewards on each visit towards future repairs, providing you with savings opportunities. Additionally, our 4-year/48,000-mile nationwide warranty is typically double what most dealerships offer, giving you extended peace of mind. When it comes to services like replacing the timing belt, we ensure to replace all necessary components such as the water pump, tensioner, pulley, and seals every time. This comprehensive approach helps maintain the longevity and efficiency of your vehicle, and may contribute to the price difference you observed. We strive to be transparent in our pricing and services, and we apologize for any miscommunication regarding the diagnostic cost; your feedback is valuable to us. Should you choose to visit the dealership in the future, we respect your decision and appreciate your perspective. If you have any further questions or would like to discuss this matter in more detail, please feel free to reach out. Your satisfaction and trust are important to us. Thank you for taking the time to share your experience.

- Crestline
5

Courteous and helpful employees. Knowledgeable. Quick responses to inquiries.

Thank you, Lawrence, for sharing your experience with us at Davis Repair. We appreciate your kind words about our courteous and helpful employees, their knowledge, and our quick responses to inquiries. Your trust in us to service your Lexus means a lot, and we are committed to providing excellent customer service and expertise in all aspects of vehicle maintenance and repair. If you have any further questions or need assistance in the future, please feel free to reach out. We look forward to serving you again!

- Chatfield
1

I had really high hopes but they charged me $150 labor the switch out one single stud in rotor. I left extremely disappointed the part was 12 dollars. Just be very careful about what you get fixed and get prices up front.

James, we are sorry to hear about your experience. We apologize if there was any miscommunication regarding the labor cost for switching out the stud in the rotor. Our technicians' expertise and time are valuable, and sometimes seemingly simple repairs can involve complexities that require meticulous attention. We genuinely appreciate your feedback, and we aim to be as transparent as possible in our pricing and services. It's important to us that our customers feel informed and satisfied with their service visits. We regret any oversight in providing upfront pricing information on this occasion and understand your disappointment. Your concerns are duly noted, and we hope for the opportunity to better serve you in the future. If you have any further questions or would like to discuss this matter in more detail, please feel free to reach out. Your satisfaction is important to us, and we value your feedback.

- Crestline
5

Hi Tony! Thank you so much for the 5-star review and kind words. We are happy to hear that you had a positive experience at EAS Tire and Auto - Centennial. Providing excellent customer service is our top priority and we're glad we could meet your expectations. We appreciate your support and look forward to serving you again in the future. Thanks again for choosing EAS Tire and Auto - Centennial!

- Centennial
5

Never have had a bad experience. Professional and helpful

Hi Bill, thank you for your kind words! We're delighted to hear that you've never had a bad experience with us. Your trust in us to take care of your vehicle means a lot, and we're committed to maintaining the same level of professionalism and helpfulness in all your future visits. If there's anything else we can do for you, please feel free to let us know. We appreciate your continued support!

- Platte Canyon
5

As a woman, I’m always nervous about being taken advantage of by male mechanics. This was not a fear of mine here. I was referred by someone who told me about her experience and I was floored! They are the most transparent and honest mechanics I’ve ever been to.

Hi Holly, we're thrilled to hear about your positive experience with us at Davis Repair. We're truly committed to transparency and honesty, and it's fantastic to know that you felt comfortable and valued as a customer. Thank you for giving us a try and for trusting us with your Subaru. If you ever need anything in the future, please don't hesitate to reach out. We're here for you!

- Chatfield
5

Very professional experience!

Thank you for your kind words, David! We are thrilled to hear that you had a professional experience at our EAS Tire and Auto - Centennial location. It's our goal to provide top-notch service and keep our customers satisfied. We appreciate your 5 star rating and we look forward to serving you in the future. Drive safe!

- Centennial
5

Hi Kayla, thank you for awarding us a 5-star rating! We're grateful for your trust in EAS Tire & Auto to care for your vehicle. It's fantastic to hear that you had a positive experience with us. Additionally, we want to emphasize that the work we do comes with a 4-year/48,000-mile nationwide warranty, ensuring your peace of mind on the road. We genuinely appreciate your support and look forward to serving you for all your future automotive needs!

- Crestline
5

Hi Ryan, thank you for taking the time to leave us a 5-star rating! We're thrilled that you trusted Davis Repair with your Honda and that we were able to replace the muffler and serpentine belt, as well as provide an oil change. Your satisfaction is our top priority, and we're delighted to have met your expectations. We truly appreciate your support and look forward to serving you for all your future automotive needs!

- Chatfield
5

Juan and his team are conscientious and thorough during scheduled maintenance. They check vehicle for potential deficiencies and let you know of any problems. It is up to you to decide if things can wait or need to be done. If you have your own favorite shop there is no pressure to get it done at EAS, but the are available. Well done team! Thanks for everything.

Absolutely, Michael! We're thrilled to hear that Juan and the team at EAS Tire & Auto provided conscientious and thorough service for your Ford during the scheduled maintenance. It's fantastic to know that they checked for potential issues and communicated them to you, allowing you to make informed decisions. Your praise means a lot to us, and we're grateful for your trust in our services. Thanks for choosing EAS Tire & Auto, and we look forward to being available for any of your automotive needs in the future!

- Austin Bluffs Pkwy - Colorado Springs
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Mon - Fri: 7:00 AM - 6:00 PM