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4

Eagle is staffed with highly competent professionals, with prices somewhat lower than dealers.

4

Though expensive, repairs were made on time as promised. I appreciated being picked up by their courtesy vehicle when my vehicle was ready. This company appears to be professional and well aware of the importance of good client/customer relations.

5

Very convenient and easy to work with!They will even drive you home if you don't have a ride :)

5

These guys are great! I needed an oil change and have had a bad experience with the Jiffy Lube so I thought I would try Eagle as they are also within walking distance from my job. When they were done they told me about a few other things I need to get done. I really appreciated how I didn't feel pressured and Danny explained in a way I could understand why I needed those things done and how much it will cost so I can save up.

5

We have taken our 2 hybrids (domestic and foreign), 1 standard transmission, and 1 diesel truck to Eagle for over 10 years. During that time, we’ve had one breakdown that was due to a known manufacturer deficiency. We wouldn’t trust anyone else to work on our vehicles for the following reasons: (1) they are true to their estimates. If some deficiency is found during diagnostics, they are creative in making such repairs affordable (rebuilt parts, deferring some maintenance, etc.), (2) they keep great records and really get to know your vehicle. If you do defer maintenance, they keep it on record to make sure it doesn’t get forgotten. Their advice is excellent regarding which maintenance can be deferred vs. maintenance that is a safety issue or will cause bigger problems down the road. (3) Their mechanics are awesome and their repairs stay fixed. Their office staff, especially Billy and Brian, feels like a part of extended family. No automotive repair shop is perfect because cars can be cars, but these guys come pretty close to perfect. I grew up in a small town where you could find a mechanic you trusted to keep your vehicles going for as long as possible. Glad I found that in the big city! Thanks Eagle!

5

Took my 2001 Lexus ES with 150,000 miles on it to another shop due to a serious oil leak and Check Engine light was on. Based on the estimate I received I decided to check out Eagle Automotive to get a second opinion. Not only did the original shop misdiagnose the problem their estimate was considerably higher than the one I received from Eagle. Decided on Eagle and boy am I ever glad. My car needed multiple repairs due to it's mileage and I was told it could take two or three days which put me in a bit of tight spot. Shane, the technician that performed all of the work stayed late the first night and came in early the next day to get the work done as quickly and as efficiently as possible. Eagle got my car back to me in half the time I was originally quoted. They even had Scott come pick me up at my house since I didn't have a ride available at the time. Billy provided great customer service and my car is purring like a kitten. Both of my sons have had the same experience at this Eagle location. We will never go anywhere but Eagle Automotive in the future. My sincere thanks to Billy, Shane and Scott for a job well done !

5

We called with our car problem and they fit us in the next day and had an estimate and idea of the problem by that afternoon. They were very fast and efficient and friendly to work with over the phone and in person. Highly recommend if you're in the area!

5

After spending a great deal of my own time (and that of my mechanic friends in the neighborhood) trying to diagnose my non-starting engine problem, Ken at Davis fixed it by simply replacing the cap and rotor (which I could have and should have done myself). I was surprised that was all it was, since I had replaced the cap and rotor just 16,000 miles ago, and I tested all the spark plugs and they were all firing. Apparently there was some kind of electrical leak down through a carbon trail in the rotor. Even though it cost $240 for Ken to figure it out and fix it, Ken had to spend time eliminating other possible sources for the problem. It was great news that it wasn't something more serious and really expensive, as I had feared. With a 1990 GMC van with 263,000 miles on it, it's hard to justify putting too much money into it. Now, instead of hauling it off to the crusher like I was considering, I have an operational van that I can use for some utility projects coming up. This is the second time Ken has bailed me out with his great diagnostic skills. For the next problem in the future, I'm sure I'll try to figure it out myself, but I'd like to think I'd bring it to Ken a little sooner, before I get quite so deep down the rabbit hole!

5

I normally don't write reviews, but this experience warrants one. I own a 1999 BMW and I noticed some loud grinding noises coming from under the left rear tire. I knew it would be a costly repair given the sound it was making. I drove it to this shop and they said it might be a few days before they could look at it. They gave me a free rental car (didn't even have to pay for gas) while my car was in the shop (3 days total). They called me before they made any serious repairs to get my approval. They were very professional and honest with the quote they gave me. Unlike other automotive repair shops who try to sell you on things that don't need fixing, they simply said that there was only one major repair that needed to be fixed at the time and a few minor things that they could eventually fix if I wanted them too. The cost of the repair was actually a few hundred dollars less than I was expecting which is always a nice surprise! So far the sound is gone, my car runs smooth, and I couldn't have asked for a better experience!

5

Friendly, courteous service, very punctual. The cost seemed responsible.

Locations
Mon - Fri: 7:00 AM - 6:00 PM