Way over priced. About 35% MORE than the dealer. Plus they added a $200 diagnostic cost if I did not do the work with them. Said it was in the paperwork I signed when I left the car but they did not even mention it when I dropped the car off. Very deceptive. They quoted me a price to replace the timing belt on my Honda Pilot. They quoted $2300! The dealer quoted $1600. I'm going to the dealer in the future to get the exact required parts and service at 35% less!
Dean, thank you for sharing your feedback about your experience at EAS Tire & Auto. While we may appear more expensive compared to dealerships at times, it's important to note that we offer a range of benefits that provide added value. For instance, we have a complimentary rewards program that allows you to earn rewards on each visit towards future repairs, providing you with savings opportunities. Additionally, our 4-year/48,000-mile nationwide warranty is typically double what most dealerships offer, giving you extended peace of mind. When it comes to services like replacing the timing belt, we ensure to replace all necessary components such as the water pump, tensioner, pulley, and seals every time. This comprehensive approach helps maintain the longevity and efficiency of your vehicle, and may contribute to the price difference you observed. We strive to be transparent in our pricing and services, and we apologize for any miscommunication regarding the diagnostic cost; your feedback is valuable to us. Should you choose to visit the dealership in the future, we respect your decision and appreciate your perspective. If you have any further questions or would like to discuss this matter in more detail, please feel free to reach out. Your satisfaction and trust are important to us. Thank you for taking the time to share your experience.
- Crestline