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1

tl;dr: timed appointments for oil changes don't matter. It will take all day, and you need to let them know ahead of time if you need your car in less than 7 hours. I've had a really good experience with this place in the past. I have trusted them to do a lot of larger maintenance and repairs to my 2012 Rav-4. I was excited to be able to support a smaller business that was close by. But my experience trying to get my oil changed today has lost them my business. I made an appointment on Monday for 8am today and dropped it off by 7:50, and as of 1:30 had heard no news. I called to check on my car and was told that they had one or two more cars ahead of me. I told them that I needed it back by 3. They asked me if I had told them when I dropped it off that I needed it back then, I said no because they didn't ask and I didn't realize it would take so long, and they told me they would see what they could do. By 2:15, I still hadn't heard gotten the inspection report that they normally send so walked over to check. They hadn't touched it and told me it was "next". Bright side, I have my car back in time, down side is they had my car nearly all day and didn't complete the oil change. When I asked if it was normal for 7 hours for an oil change, the man I spoke to informed me that they were an engine shop that happened to do oil changes and this was the way it had been for three and a half years so I should have known. I get my oil changed at a number of different places and do not keep track of how a particular place does it, and I was neither informed nor asked when I made the appointment or dropped my car off. Just given a price estimate to sign. Evidently I was wrong to assume that a timed appointment would mean service within several hours and that I wouldn't need to inform them that I needed my car back before the end of the day for their typical inspection and a simple service. Earlier communication and transparency on the lack of value for appointments on their part would have gone a long way. I'll be going elsewhere for services in the future.

5

I highly recommend EAS tires and auto they were quick efficient very friendly and it’s super cool that they show you pictures of everything that you need to get done on your ride. I will be recommending friends and family here.

Thank you, Joseph, for your 5-star review and recommendation! We are thrilled to hear that our team at EAS Tire and Auto in Centennial provided you with quick, efficient, and friendly service. We hope to see you again soon!

- Centennial
5

Professional, accurate, respectful and able to work with you and safety car needs.

Hi Samantha, Thank you for your review of EAS Tire & Auto! We're thrilled to hear that you found our team to be professional, accurate, and respectful while addressing your car's needs. Your trust in us to handle the oil change, spark plugs, and fluid exchange on your Toyota is greatly appreciated. We're always here to work with you to ensure the safety and optimal performance of your vehicle. If you have any more car care needs or questions in the future, feel free to reach out. We look forward to assisting you again!

- Austin Bluffs Pkwy - Colorado Springs
5

Excellent service by Joel. He is extremely knowledgeable about all vehicles and very reliable. He is very courtesy and respectful of your time. I will be a return customer.

Hi Lori, we're thrilled to hear about your excellent experience with Joel at EAS Tire & Auto! We take pride in having knowledgeable and reliable team members who are dedicated to providing exceptional service. We're glad Joel's expertise and respectful approach made a positive impact on your visit. Thank you for choosing us, and we look forward to welcoming you back as a return customer!

- Kipling
5

Hi Heidi, thank you for choosing EAS Tire & Auto for your Volkswagen's oil change, and for taking the time to leave us a 5-star rating! We're thrilled that you trusted us with your vehicle, and we're committed to providing top-notch service for all your automotive needs. We truly appreciate your support, and we look forward to serving you again in the future!

- Centennial
5

Davis Repair is truly the best repair shop in the area. The staff is very friendly and they always give an honest opinion on your vehicle. I won't take my cars anywhere but Davis moving forward.

We are truly grateful, Cory, for your heartfelt feedback and the longstanding trust your family has placed in Davis Repair. Providing honest opinions and friendly service is at the core of our values, and we're honored to have you as valued members of the Davis Repair family. Your continued support means the world to us, and we look forward to serving you and your vehicles with the utmost care in the future.

- Chatfield
5

Corey and Juan provided outstanding customer service when I bought two new tires at EAS. They even provided a very detailed inspection report highlighting issues that may well extend the life and performance of my 2006 Honda. The report was in hard page pictures as well as digital text. Best service I have ever received in Colorado Springs!

5

Thank you, Kerry, for the fantastic 5-star rating! We're thrilled to hear about your positive experience with EAS Tire & Auto and that we had the opportunity to work on your Subaru. Your support means a lot to us, and we're glad we could provide top-notch service for your vehicle. We appreciate your feedback and look forward to assisting you with any future automotive needs!

- Platte Canyon
5

We're thrilled to receive your 5-star rating, Alexander! It's always a pleasure working on your Ram, and we truly appreciate your trust and support. Your satisfaction is our top priority, and we look forward to continuing to provide excellent service for your vehicle in the future!

- Platte Canyon
5

They are great! Both times I have taken my car there, they have fit me in same day. I've been impressed by their customer service.

Locations
Mon - Fri: 7:00 AM - 6:00 PM