Seems things were added that did not need repairs. They said they rack and pinion needed work not the case after taking to the dealership ,plus sold my niece a car without properly grounding the engine will never go back. They are lieing to the public on work needed. "To your response their is no reason for us to back and regarding my Nieces car it was the engine was properly grounded at Goodyear, which you never acknowledged. We are moving on by the way the ask you to leave a five star experience to get discounts so alot your reviews are misleading.....
Ken, thank you for giving us feedback. As always, we strive for 100% satisfaction and if another shop disagrees with our recommendations, please feel free to call or stop by so we can give further explanations on why we feel you should address something on your vehicle. Although not often, we have found over the years that dealerships will either misunderstand a certain recommendation or feel they need to discredit other companies in order to earn your business. We are always open to a direct conversation with you or any other company about recommendations so that we can help you repair what is needed on your vehicle to keep it safe and reliable for you and your family. Our team has been reaching out to you so that we can help you in any way to so that you are confident in whomever you choose to serve your needs as a driver and consumer. Please feel free to call me directly at 720-439-4180. Regards, Brian Bates, Owner
- Platte Canyon