Life is full of the unexpected....some things could be prevented and some things just happen. Point being, STUFF happens.....but from my perspective, it's not so much what happens as how people respond to what happens. I've been a customer of Eagle for over 6 years and have never left frustrated, suspicious or without my issue ultimately being resolved. When the unexpected happens, they go the extra mile to make it correct. Honest, trustworthy and skilled shop. I give them a "5" in every category! Morar Family (Littleton, CO)